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NRC - National Research Corporation

02/04/2013 | Press release

Thunder Bay Regional Health Sciences Centre improves scores through innovative model

distributed by noodls on 02/05/2013 17:58

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02.04.2013

Thunder Bay Regional Health Sciences Centre improves scores through innovative model

Published at http://www.hospitalnews.com, February 4, 2013

National Research Corporation has helped a Canadian health organization increase its inpatient satisfaction scores by 6.8 percent in all Eight Dimensions of Care. Since the inception of a Patient and Family Centred Care (PFCC) model of care in 2009, Thunder Bay Regional Medical Health Sciences Centre has significantly improved its scores through an innovative and strategic program.

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