Pakistan State Oil, the largest energy sector company in
Pakistan has introduced another novel concept "Bikers
Priority Lane" at its retail outlet (AB Ghazi) in
Karachi. The Company also plans to extend this concept to
other retail forecourts in the near future.
Keeping in view the importance of the end consumer, PSO has
developed a special lane for motorcyclists at the selected
station in Karachi. This has been done to give the bikers who
make the largest segment of the company's customer base a
feeling of esteem and respect. Treating bikers as VIPs is
part of the vision for improvement of customer service and
interaction at a deeper level as espoused by Mr. Naeem Y.
Mir, CEO & MD-PSO. Speaking at the inaugural ceremony he said
The most important single thing is to focus obsessively on
the customer. Through such innovative initiatives, PSO will
refocus on its core aspect of being a customer centric
company. The inauguration ceremony was also attended by
senior management of the company to support CEO&MD's
vision of providing enhanced customer experience to the
Committed to providing quality products and customer
services, PSO, the national energy giant remains committed to
providing the best for the public at large.